Privacy Policy

1. Introduction

The IBC Tote Organization ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, process, and disclose your information when you use our website, services, or interact with our organization.

2. Information We Collect

2.1 Information You Provide

• Contact information (name, email, phone, address)
• Business information (company name, role, facility details)
• Membership application data
• Communication preferences
• Content you submit through forms or communications

2.2 Automatically Collected Information

• Website usage data and analytics
• Device information and browser type
• IP address and location data
• Cookies and similar tracking technologies
• Navigation patterns and preferences

3. How We Use Your Information

We use your information for the following purposes:

• Processing membership applications and managing accounts
• Providing access to our directory and services
• Communicating about programs, events, and industry updates
• Improving our website and services
• Conducting research and analytics
• Ensuring security and preventing fraud
• Complying with legal obligations
• Facilitating networking and business connections

4. Information Sharing and Disclosure

4.1 With Your Consent

We may share your information when you explicitly consent, such as including your business information in our public directory or connecting you with other members.

4.2 Service Providers

We work with trusted third-party service providers who assist with website hosting, email communications, analytics, and other services. These providers are contractually obligated to protect your information.

4.3 Legal Requirements

We may disclose information when required by law, court order, or to protect the rights, property, or safety of our organization, members, or others.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication systems
• Employee training on data protection
• Secure backup and recovery procedures

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing of your information
• Restriction: Request restriction of processing
• Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at info@ibctote.org. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser, though some features may not function properly if cookies are disabled.

For detailed information about our cookie usage, please refer to our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy and applicable data protection laws.

12. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

We are committed to addressing your privacy concerns and will respond to your inquiry within a reasonable timeframe.